Health Care Sales Specialist
Overview:
About the Community:
Saratoga is a not-for-profit organization dedicated to enriching the lives of residents through the provision of quality retirement housing, compassionate healthcare services, and life-enhancing activities promoting personal dignity and self-esteemWhat you'll be doing:
You will source and build relationships with qualified prospective outside healthcare residents, help guide them through the sales process, find creative ways to overcome objections through mutual discovery and agreement and ultimately lead prospective residents to secure residency in the communityHow you'll do it:
Sell using a relationship-based sales process:
conducting discovery and listening to qualified prospective residents' needs, wants and concerns; personalizing sales approach to each individual prospective healthcare resident according to their unique personality and buying styleManager health care, SNF/AL and MC marketing, proactively meet with case managers, discharge planners on occupancy and bed availabilityEstablish a clear understanding of the clinical services provided and market to targeted audiences through lectures, marketing booths, 1:
1 visit, tours etcResponsible for acquiring managed care contracts and partnerships with reputed health care organizations to expand portfolio of businessEnsure web leads and inquires are actively followed up on with timely tours scheduledEducate admissions coordinators and AL manager on referrals, work with the clinical team on prompt assessments for quick conversionServe as the point of contact for community leaders, senior centers, outreach organizations, board and care, doctor offices and other referral sourcesWork with campus directors on understanding services and how a CCRC operates to educate the potential leadsContribute to community census by qualifying leads, managing a pipeline of prospects, conducting sales activities, recording notes in Customer Relationship Management (CRM) software, receiving deposits and moving in new residentsManage self-driven daily activity by scheduling and completing sales activities and accurately recording their completion utilizing the community's CRM softwareDemonstrate tangible results of sales activitiesMaintain awareness of competition and other market factors that influence prospective residents' decision-making; display practical application of competitive and market information in daily sales effortsProduce routine reporting that empowers sales activities and provides valuable information about customer preferences and objectionsEnsure accurate and complete documentation throughout the sales and transaction processPerform other duties as assigned or requiredSalary:
$83,000 - $94,000
Commission, based on experienceCore Competencies:
Communicates Effectively Business Insight Customer Focus Interpersonal Savvy Organizational Savvy Instills Trust Balances Stakeholders Situational Adaptability Builds Networks Drives Results About you:
Bachelor's degree in business, communication, marketing or related field is preferredTwo (2) year of experience in outside sales or a related fieldAbility to continuously balance competing priorities while providing sales support to key stakeholdersComputer skills, including proficiency in Microsoft office programs, customer relationship management software and social media platformsOutstanding phone skills and knowledge of office procedures and equipment
Benefits:
We pay 90% of your Medical, Dental, Vision premiums! 403b Matched Retirement Plan Generous PTO (paid time off) plan Employee/Family Scholarship Assistance Program Career Advancement Opportunities Employee Referral Bonuses Training, Paid Uniforms Public Transportation Reimbursement Onsite Caf Free parking PayActiv (early wage access) Who you'll report to:
You will report to the Sales and Marketing DirectorWho will report to you:
You will not have any supervisory requirementsThe places you'll go:
This position requires frequent travelAdditional attributes to be a top performer:
You have a thorough understanding of Residence and Care Agreements and other specific community componentsYou know how to apply your understanding of community specifics in the sales processYou maintain high standards of personal appearance and groomingYou have a positive attitude, an attention to detail and enjoy interfacing with staff and residentsYou consciously seek out quality improvement in your work, relationships and processesHow we'll help you succeed:
The Sales and Marketing Director will work with you to develop a career path plan with goals and performance expectations in mindThis will be supported by regular reviews of objectives, accomplishments and growth opportunitiesWe want to invest in you, and will devote proper time and money into technical training and development programs for your career development goalsWho you'll be working with:
You will have regular interaction with staff and residents as well as prospective residents, their families and visitors to the facilityYou must have tact and diplomacy with high level of professionalism and good communication skillsApply with Saratoga today if this sounds like an exciting opportunity for you! Recommended Skills Adaptability Assessments Attention To Detail Clinical Works Communication Decision Making Estimated Salary: $20 to $28 per hour based on qualifications.
About the Community:
Saratoga is a not-for-profit organization dedicated to enriching the lives of residents through the provision of quality retirement housing, compassionate healthcare services, and life-enhancing activities promoting personal dignity and self-esteemWhat you'll be doing:
You will source and build relationships with qualified prospective outside healthcare residents, help guide them through the sales process, find creative ways to overcome objections through mutual discovery and agreement and ultimately lead prospective residents to secure residency in the communityHow you'll do it:
Sell using a relationship-based sales process:
conducting discovery and listening to qualified prospective residents' needs, wants and concerns; personalizing sales approach to each individual prospective healthcare resident according to their unique personality and buying styleManager health care, SNF/AL and MC marketing, proactively meet with case managers, discharge planners on occupancy and bed availabilityEstablish a clear understanding of the clinical services provided and market to targeted audiences through lectures, marketing booths, 1:
1 visit, tours etcResponsible for acquiring managed care contracts and partnerships with reputed health care organizations to expand portfolio of businessEnsure web leads and inquires are actively followed up on with timely tours scheduledEducate admissions coordinators and AL manager on referrals, work with the clinical team on prompt assessments for quick conversionServe as the point of contact for community leaders, senior centers, outreach organizations, board and care, doctor offices and other referral sourcesWork with campus directors on understanding services and how a CCRC operates to educate the potential leadsContribute to community census by qualifying leads, managing a pipeline of prospects, conducting sales activities, recording notes in Customer Relationship Management (CRM) software, receiving deposits and moving in new residentsManage self-driven daily activity by scheduling and completing sales activities and accurately recording their completion utilizing the community's CRM softwareDemonstrate tangible results of sales activitiesMaintain awareness of competition and other market factors that influence prospective residents' decision-making; display practical application of competitive and market information in daily sales effortsProduce routine reporting that empowers sales activities and provides valuable information about customer preferences and objectionsEnsure accurate and complete documentation throughout the sales and transaction processPerform other duties as assigned or requiredSalary:
$83,000 - $94,000
Commission, based on experienceCore Competencies:
Communicates Effectively Business Insight Customer Focus Interpersonal Savvy Organizational Savvy Instills Trust Balances Stakeholders Situational Adaptability Builds Networks Drives Results About you:
Bachelor's degree in business, communication, marketing or related field is preferredTwo (2) year of experience in outside sales or a related fieldAbility to continuously balance competing priorities while providing sales support to key stakeholdersComputer skills, including proficiency in Microsoft office programs, customer relationship management software and social media platformsOutstanding phone skills and knowledge of office procedures and equipment
Benefits:
We pay 90% of your Medical, Dental, Vision premiums! 403b Matched Retirement Plan Generous PTO (paid time off) plan Employee/Family Scholarship Assistance Program Career Advancement Opportunities Employee Referral Bonuses Training, Paid Uniforms Public Transportation Reimbursement Onsite Caf Free parking PayActiv (early wage access) Who you'll report to:
You will report to the Sales and Marketing DirectorWho will report to you:
You will not have any supervisory requirementsThe places you'll go:
This position requires frequent travelAdditional attributes to be a top performer:
You have a thorough understanding of Residence and Care Agreements and other specific community componentsYou know how to apply your understanding of community specifics in the sales processYou maintain high standards of personal appearance and groomingYou have a positive attitude, an attention to detail and enjoy interfacing with staff and residentsYou consciously seek out quality improvement in your work, relationships and processesHow we'll help you succeed:
The Sales and Marketing Director will work with you to develop a career path plan with goals and performance expectations in mindThis will be supported by regular reviews of objectives, accomplishments and growth opportunitiesWe want to invest in you, and will devote proper time and money into technical training and development programs for your career development goalsWho you'll be working with:
You will have regular interaction with staff and residents as well as prospective residents, their families and visitors to the facilityYou must have tact and diplomacy with high level of professionalism and good communication skillsApply with Saratoga today if this sounds like an exciting opportunity for you! Recommended Skills Adaptability Assessments Attention To Detail Clinical Works Communication Decision Making Estimated Salary: $20 to $28 per hour based on qualifications.
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